Do You Hire Potential Superstars For Your Business?
Article date: Dec 17 2014
Marcus Straub
The quality and character of the individuals essential to
the operations of a company directly affect the efficiency and
effectiveness of the business — not to mention the pleasure of those who
own and operate it. Simply put, the higher the caliber of those you
choose to hire, the more happiness and success you’ll derive from your
company.
As an executive business coach and consultant, every
business I work with has at some point experienced issues with its team
members. A reality for every business is the potential for people on
staff to continually inhibit the smooth operation of the company and
harm the work environment.
These team members typically don’t handle themselves or
their positions well. They’re not easy to communicate with, exhibit
negative attitudes and consistently have complaints and personal issues.
They also could lack the necessary skills and attributes; are likely to
be resistant to learning and change; and, due to one or more of these
factors, exert a drag on the overall morale and success of the entire
organization.
Owners and managers must frequently spend a great amount
of time and other resources working with these team members to improve
performance and attitude. Alternatively, they might find it easier to
avoid them altogether because they don’t know how to effectively handle
the situation. In the end, these people must be let go and the position
refilled with “hopefully” a higher-performing individual.
There’s a better choice. By hiring potential superstars —
individuals with a positive attitude who are solution-oriented, with a
willingness to learn, a desirable skill set and strong character —
you’ll position your company to operate far more effectively and achieve
new levels of happiness and success.
In hiring potential superstars, the first step is to
“stack your bench.” Think of your company in terms of a sports team.
Should a member of your team need to be replaced due to
underperformance, a bad attitude or lack of commitment, you must replace
them. Unless you have qualified, motivated and effective “players” to
bring in, you’ll be hesitant to make a change.
Many business owners and managers fail to let go of
ineffective team members because they don’t have qualified candidates
ready to replace them. By compiling a list of solid individuals to
choose from, you’ll be better positioned to make the necessary changes
that will enhance your team, and therefore, the performance of your
business.
As with any successful team, it’s vital you don’t just
“fill” a position with the first available person. Instead, strive to
hire the very best person you can by considering candidates who embody
the values, mission, goals and objectives of your business. By doing so,
you’ll make a strong choice for your company, your team, the clients
and customers you serve and yourself.
I work with companies to hire potential superstars through
the proven process of Job Benchmarking. When this is correctly employed
with the assistance of key accountabilities, high-quality candidate
assessments, comparison reports and a final interview before hiring, the
success rate rises dramatically.
I recommend that final interviews be conducted in person.
The vast majority of communication comes to us through body language and
tonality, with spoken words accounting for a mere 6 percent of the
actual message. Knowing this and preparing to interview with the
assistance of a qualified coach and consultant can help you understand
what an interviewee is telling you not only with their words, but also
in their tone and body language.
Quality professional assistance can also position you to
ask questions that provide clues into a person’s level of commitment and
involvement. There’s typically a significant difference between a
person who spends a great deal of idle time on the computer or watching
television and one who seeks out opportunities to learn, read and stay
physically active. The more engaged a person is in their personal life,
the more likely they are to be an engaged team member.
There are no guarantees you’ll hire the best person for
the job and the company every time. But when you do your due diligence
through sophisticated hiring practices with the guidance of a competent
coach or consultant, you’ll position yourself to make the best choice
possible in identifying potential superstars for your team.
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