Would you like your business to operate with fewer errors and interruptions? Do you want to enjoy owning and running your business to a higher degree? Are you interested in greater efficiency and productivity? Do you want your business to be more successful?
If you want your experience as a
business owner to be more enjoyable and rewarding - and your company to be
increasingly successful - it is imperative that you consistently work toward
building and maintaining a dynamic and powerful team. This is accomplished by first,
putting motivated and skilled individuals with positive attitudes in place, and
then, assisting them in utilizing more of their tremendous potential on a
consistent basis.
The easiest and most effective way
to build a powerful team is to hire intelligently. Unfortunately, the typical
path to hiring people is filled with biased or incorrect information and
involves quite a bit of guess work or assumptions. How can any business
successfully assemble a team of skilled, solution-oriented and motivated people
without the matter-of-fact data needed to do so?
This is where Job Benchmarking and
assessments come in. When this approach is utilized correctly, productivity
rises by an astonishing 30 percent and retention goes up by a welcome 50
percent. Productivity rises because a team member’s behaviors, core values and competencies
align with the duties, responsibilities and rewards of the job. Retention
increases because there is symmetry among the new hire, job and company values.
The second component of building
and maintaining a powerful team requires that you, and your managers, take on
the role of coach or mentor to all team members to help them become empowered
players so they, your clients and your business will experience greater levels
of happiness and success.
Conversely, one of the surest ways
to damage a business from within is to tear down or undermine solid team
members and their efforts. This comes about through unconstructive criticism,
blame, lack of follow through, ineffective communication and simply not
appreciating those individuals who make up the company. These behaviors undermine
self-worth, self-confidence and self-esteem in team members and also, undermine
the leadership’s credibility with the team.
Human beings thrive when praised
for a job well-done. Recognizing a team member’s solid effort, and working with
them in a positive and constructive way to continue reaching for higher levels
of excellence, is the most effective way to help a person build self-esteem and
confidence, which results in greater levels of performance.
Consider what Sam Walton, the
founder of Wal-Mart, had to say on the subject: "Outstanding leaders go
out of their way to boost the self-esteem of their personnel. If people believe
in themselves, it's amazing what they can accomplish."
Empowering owners, then managers and
finally each team member to become mentors of one another is a powerful
solution to many of the ills experienced in business.
As each team member develops their unique
skills, the business runs much more efficiently and effectively, the work
atmosphere grows more positive, turnover goes down, attendance goes up, client
satisfaction increases and the bottom line improves.
Does this sound like the type of
business you want to own?
If you find yourself at a loss for
how to do this - or in need of assistance yourself - explore your options and
choose the coach or mentor that is best suited for you. There is strength in
engaging and utilizing quality help. By doing so, you provide a powerful
example for your team members to follow.
Even with the best information
available, there is no guarantee a team member will work out in the long run.
Circumstances change in business and in the lives of the people who make up the
business. As circumstances and people change, stay aware of corporate culture
and performance, keeping and supporting those individuals who truly want to
contribute to the happiness and success of everyone involved.
You have the wonderful opportunity
to help your team members find and develop their strengths, and to come alive
as active and engaged players in your business.
Bring in a qualified professional, hire
intelligently, learn to be a mentor, and work with your team members to fully
develop their potential. Lead by example, and your well-chosen team will follow
you to new heights in your business operations.
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